Sprint IP Relay makes communicating on-the-go easier than ever. So no matter where life takes you, with access to an internet connection and computer, you can stay in touch 24/7. One window handles dialing directions, call setup, and conversation. Talk as long as you’d like and long distance calls are free. Customization is easy and benefits include:
Benefits include:
- Language preferences (English, Spanish, French)
- Text sizing and color
- Background color
- The ability to store user preferences
- ASL emoticons
- Horizontal split-screen
- Resizable window
- Two-Line Voice Carry Over (VCO) and HCO
Communication freedom comes with options.
What you need:
- Internet connection (Dial-up, DSL, Cable, T1, etc.)
- Internet browser (Microsoft Explorer 5.5 and higher, Netscape 6.1 and higher, Firefox 1.0, Safari) pointed to www.sprintip.com
- Computer
Two-Line Voice Carry Over (VCO)
Sprint IP Relay also offers two-line VCO. As a VCO customer, you can speak directly to your party and read a text message in response.
How to make Two-Line VCO calls with Sprint IP Relay
- Enter your call-back phone number. The phone line must be a voice number with three-way conference capability.
- You will be connected with a relay operator.
- The relay operator will call you at the call-back phone number. You may then conference in the party you’re trying to reach.
- The relay operator will type the hearing caller's responses that appear on your Internet browser screen. You will be able to use your voice directly to your caller on the second line.
Sprint Relay Customer Service
- Click on Customer Service button at www.sprintip.com
- Phone: 1-800-676-3777 Voice/TTY or 800-676-4290 Spanish
- Address: PO Box 29230, Shawnee Mission, KS 66201-9230
- Fax: 1-877-877-3291
- Email: Sprint.TRSCustServ@sprint.com
- Federal employees: www.frso.us